There is an additional guide from Hubspot here, if you have trouble adding the code. Log into HubSpot as the account admin and paste your Olark install code into the “body footer html” in your website settings as described here: Hubspot Help Pages - Adding Custom JavaScript. To place an Olark chatbox on your HubSpot-hosted website:Ĭopy the Olark install code from your Install page. You can have them sent automatically or use the !case command while in chat to create cases individually.įields we send with the transcript to HubSpot: You’ll then be redirected back to Olark with an active connection to HubSpot.Ĭongrats! You’re now ready to send transcripts to your HubSpot account. If you’re not already logged in, enter your username and password to login to HubSpot. Login to Olark and visit the HubSpot configuration page in our Integrations section.Ĭlick the Authenticate button and you’ll be redirected to HubSpot. There are two different ways to integrate Olark and HubSpot: You can put Olark’s chatbox on your HubSpot-hosted website, or send Olark chat transcript info to HubSpot’s contacts on their timeline.
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